Every week, Matkomfort delivers high-quality pre-cooked meal boxes to its customers in Stockholm. Each food delivery is custom picked for each client to optimize resource consumption and minimize food waste. All customers receive their pre-cooked meals at a specific time. The time is determined on the basis of all orders in order to optimize transport logistics and the delivery route and to reduce carbon dioxide emissions.
“I want to give our customers a great food experience at home. Each food delivery follows a menu prepared by professional chefs, who use local food ingredients and tailor each order to the customer’s needs to avoid food waste. At a time when eating out and shopping for groceries has become more difficult, these delivery boxes make staying at home convenient for our Stockholm clients,” Henrik says.
When Henrik’s team reached out to Sigma Technology Solutions, they faced the challenge of digitalizing their business operations. Henrik adds:
“When we started, we first used Excel documents to keep track of our customers, orders, and deliveries. As we were growing and getting new team members on board, we wanted to have better availability, transparency, and automation in our processes. Sigma Technology Solutions team helped us to do that.”
Mikael Kjellsson has supported Matkomfort for the last 10 years. During the pilot, he got the first ERP system up and running in just three weeks. The back-end solution he developed helps Matkomfort automate customer and food delivery management, administrate purchase and logistics, track customer loyalty and activity. It is integrated with various other solutions, including the company’s website, payment and invoice systems, and customer support.
